Warranty Information

Manufacturer Warranty

All laptops sold at Brother's Computer & Suppliers come with manufacturer warranty. The warranty period and coverage vary by brand and model:

• • Standard warranty: 1-3 years (varies by brand)
• • Coverage includes manufacturing defects and hardware failures
• • Warranty is valid from the date of purchase
• • Original purchase invoice required for warranty claims

What's Covered

• ✓ Manufacturing defects
• ✓ Hardware component failures
• ✓ Screen defects (dead pixels beyond acceptable limits)
• ✓ Keyboard and touchpad malfunctions
• ✓ Battery issues (as per manufacturer policy)

What's Not Covered

• ✗ Physical damage (drops, liquid spills, cracks)
• ✗ Software issues and virus infections
• ✗ Unauthorized repairs or modifications
• ✗ Normal wear and tear
• ✗ Accessories (unless specifically mentioned)
• ✗ Data loss or software corruption

Warranty Claim Process

1. Contact us with your purchase invoice and product details
2. Our team will assess the issue and verify warranty coverage
3. Bring the laptop to our service center for inspection
4. We'll coordinate with the manufacturer for repair or replacement
5. Receive your repaired/replaced laptop